Helping You Hear and Communicate
How we can help
Check your hearing
Comprehensive hearing assessments and clear advice about your results and options.
Improve everyday hearing
Hearing aids and other devices selected and programmed for your hearing, lifestyle and preferences.
Explore cochlear implants
Adult cochlear implant assessment, follow-up care and sound-processor mapping.
Protect and care for your ears
Ear wax removal, custom ear protection, musicians’ earplugs, in-ear monitor moulds.
Pensioners and veterans
Pensioners and DVA clients may be eligible for free hearing aids through the Australian Government Hearing Services Program.
Looking after children’s ears
Earplugs and colourful earbands to help keep water out of children’s ears, especially those with grommets.
Advice you can trust
Our accredited university-trained audiologists are not paid commissions or bonuses and do not have sales targets. Because we are independent, we can choose from leading hearing-aid and device manufacturers and recommend what we believe will best suit you.
When should you arrange a hearing assessment?
Consider booking an assessment if you:
- find it difficult to follow conversations, particularly in groups or noisy places
- often ask people to repeat themselves
- turn the television or radio up louder than others prefer
- have difficulty hearing on the phone
- feel tired from concentrating to hear
- have hearing aids that are no longer meeting your needs
- need hearing testing for work, licensing or a medical assessment
- would like advice about protecting your hearing

Our services
Hearing assessments
We assess your hearing and explain the results in clear language. We will discuss whether treatment, monitoring, hearing technology or another referral may be helpful.
Hearing aids and assistive devices
We fit and program modern digital hearing aids and other devices from leading manufacturers. Our care includes rehabilitation, adjustments, maintenance and ongoing support.
Adult cochlear implant services
If hearing aids are no longer providing enough benefit, we can assess whether a cochlear implant may be an option. We also provide post-implant follow-up and sound-processor mapping.
Ear wax removal
Our qualified clinicians use microsuction, curettage and irrigation to remove ear wax gently and effectively. Removing impacted wax can improve hearing and comfort and help hearing aids work as intended. We select the most appropriate method for each client.
Funding and support
Hearing Services Program
Eligible clients may receive funded hearing assessments, rehabilitation, no-cost hearing aids or devices, and maintenance.
WorkSafe Victoria
Eligible clients may receive funded assessment, rehabilitation, hearing aids or devices, and maintenance.
Private services
Hearing assessments, technology and related services are available to private clients.
Workplace and specialised hearing services
- Industrial hearing screening and follow-up testing.
- Pre-employment hearing assessments.
- Air pilot licence and police medical testing.
- Musicians’ earplugs and in-ear monitor moulds.
- Professional wax management.
What to expect
1
Listen
We take the time to understand your hearing concerns, communication needs and priorities.
2
Assess
An accredited audiologist completes the testing needed for your circumstances.
3
Explain
We clearly explain your results and the options available to you.
4
Support
If you choose treatment or hearing technology, we provide fitting, rehabilitation and ongoing care.
Book an appointment
Goulburn Valley Hearing Clinic
55 Edward Street, Shepparton






